Terms & Conditions
Terms & Conditions (T&C) page for Fresh Wind Cleaning Solutions LLC.
Fresh Wind Cleaning Solutions LLC**
Last Updated: 01/07/2026
Welcome to Fresh Wind Cleaning Solutions LLC (“we,” “us,” or “our”). These Terms & Conditions outline the rules and expectations for using our website and services. By accessing our website or booking a service, you agree to follow these Terms.
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1. Services Provided
Fresh Wind Cleaning Solutions LLC provides:
Residential cleaning
Commercial cleaning
Deep cleaning
Post-construction cleaning
Move-in / Move-out cleaning
Specialty cleaning (as available)
Service details, pricing, and availability may vary by location.
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2. Booking & Scheduling
All appointments must be scheduled through our online system, by phone, or by email.
Appointment times are subject to availability.
We require accurate address and access information for all cleaning jobs.
Customers must ensure the space is safe for staff to work in.
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3. Pricing & Payments
Prices may vary depending on size, condition, and service type.
Additional charges may apply for excessive dirt, pet hair, clutter, or specialty tasks.
Payment is due at the time of service unless otherwise stated.
We accept payments through approved processors (Housecall Pro, invoicing systems, etc.).
We reserve the right to update prices at any time.
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4. Cancellations & Rescheduling
Cancellations must be made 24 hours in advance.
Same-day cancellations may result in a cancellation fee.
If staff arrive and cannot access the property, a lockout fee may apply.
Repeated rescheduling may be limited.
(If you want, I can create a full cancellation policy page too.)
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5. Customer Responsibilities
Customers agree to:
Provide safe working conditions
Remove hazards or secure pets
Provide accurate instructions and information
Notify us of special cleaning needs beforehand
Treat employees with respect
We reserve the right to refuse service if conditions are unsafe or hostile.
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6. Employee Safety & Conduct
Our staff:
Are trained in cleaning and handling supplies
Are required to follow safety protocols
Are prohibited from moving heavy furniture, climbing unsafe ladders, or performing tasks outside cleaning duties
Cannot babysit, transport customers, or perform personal errands
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7. Damages & Liability
We strive to handle your home with care.
However:
We are not responsible for items that were already damaged, loose, or improperly installed.
Fragile or high-value items should be secured before cleaning.
If damage occurs due to our actions, you must report it within 24 hours with photos.
Our liability is limited to the cost of the cleaning service for that appointment.
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8. No Guarantees of Service Results
Cleaning results may vary based on:
Condition of the property
Materials or surfaces
Client preparation
Time allotted
We do not guarantee removal of permanent stains, mold, or damage.
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9. Privacy & Data Use
Personal information collected during scheduling or service booking is protected under our Privacy Policy.
By using our services, you agree to our data practices.
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10. Termination of Service
We may discontinue service for:
Unsafe or hostile environments
Non-payment
Repeated cancellations
Violation of Terms & Conditions
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11. Website Use
When using our website, you agree not to:
Copy website content without permission
Attempt to hack or disrupt website functions
Use the site for illegal activities
All website content is owned by Fresh Wind Cleaning Solutions LLC.
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12. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted with a new effective date.
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13. Contact Information
For questions or concerns:
📧 wecare@freshwindcleaning.com
📍 Fresh Wind Cleaning Solutions LLC
10861 Cross Creek Blvd, STE A1008
Tampa, FL 33647